This Privacy Policy describes how Ledfoot Software ("we," "us," or "our") collects, uses, and discloses information when you use our ESP Checkout software-as-a-service application (the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Service.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

• Personal Information (Directly Provided by You):
  • Contact Information: Name, email address, phone number.
  • Account Information: When you create an account, we may collect your username and password.
  • Payment Information: While we do not directly store your full credit card details, we do integrate with Stripe for payment processing. We receive and store customer_id tokens provided by Stripe. These tokens allow us to identify your payment relationship with Stripe without holding sensitive financial data on our servers. Please refer to Stripe's Privacy Policy for information on how they handle your payment data.
• Automatically Collected Information:
  • Usage Data: Information about how you access and use the Service, such as your IP address, browser type, operating system, pages viewed, features used, and the dates and times of your visits.
  • Device Information: Information about the device you use to access the Service, including hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain the Service: This includes creating and managing your account, providing customer support, and enabling the core functionalities of the Service.
• To Process Transactions: To process your payments and manage your subscriptions using the Stripe customer_id tokens.
• To Improve and Personalize the Service: To understand how users interact with the Service, develop new features, and tailor your experience.
• To Communicate with You: To send you service-related announcements, updates, security alerts, and support messages. We may also send you promotional communications about our products and services, but you can opt-out of these at any time.
• For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activities.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:
  • Stripe: For payment processing (sharing of customer_id tokens and associated transaction details).
  • Cloud Hosting Providers: (e.g., AWS, Google Cloud, Azure) for storing data.
  • Email Communication Services: For sending transactional and marketing emails.
  • Analytics Providers: For monitoring and analyzing the use of our Service.
• For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to:
  • Comply with a legal obligation (e.g., a subpoena or court order).
  • Protect and defend the rights or property of Ledfoot Software.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the Personal Information we collect from unauthorized access, use, alteration, and destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:

• The Right to Access: You have the right to request copies of your Personal Information.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Information, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: If we are processing your Personal Information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

7. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email
• By visiting this page on our website
• By mail: PO BOX 5652 Elgin IL 60124